Tracking order

Thank you for choosing ThrymCore for your keyboards, mice, and controllers. We understand how important it is to know where your order is, and we are committed to providing you with a transparent and hassle-free tracking experience. Below you will find a step-by-step guide to monitor your shipment from our warehouse to your doorstep.

How to Track Your Order

Once your order has been processed and shipped, you will receive an automated email from [email protected] containing a unique tracking number and a carrier name (e.g., DHL, FedEx, USPS, or local postal service). Please follow these simple steps:

  1. Locate your tracking number – Check your inbox (and spam/junk folder) for the shipping confirmation email from ThrymCore.
  2. Visit a reliable tracking platform – We recommend using 17Track, a free and trusted global package tracker.
  3. Enter your tracking number – Paste the number into the search bar on 17Track and click the "Track" button.
  4. View real-time updates – The platform will display the current status, location, and estimated delivery date of your package.

Using 17Track for Easy Tracking

17Track supports over 700 carriers worldwide and is available in multiple languages. To get started:

  • Go to https://www.17track.net .
  • Enter your tracking number in the search field on the homepage.
  • Press "Track" to see detailed shipment progress, including departure scans, transit updates, and delivery confirmation.
  • You can also download the 17Track mobile app for push notifications on your phone.

If you prefer other platforms, PackageRadar and AfterShip offer similar services with user-friendly interfaces.

What to Do If You Haven’t Received Your Tracking Email

If it has been more than 48 hours since your order was placed and you have not received a shipping confirmation, please check your spam folder first. If the email is still missing, contact our support team at [email protected] with your order number (found in your order confirmation email). We will verify the status and resend the tracking details promptly.

Important Notes

  • Tracking information may take 24–48 hours to appear after the carrier receives the package. Please be patient if the status initially shows "Label Created" or "Not Found."
  • Delivery times vary based on your location and the shipping method selected at checkout. For estimated transit times, refer to your order confirmation or contact support.
  • ThrymCore is not responsible for delays caused by customs, weather, or carrier operational issues. For specific delivery concerns, please contact the carrier directly using the tracking number provided.

We hope this guide helps you stay informed every step of the way. If you have any further questions, our team at [email protected] is always ready to assist you.