Contact us

We value your inquiries and feedback. At ThrymCore, we are dedicated to providing exceptional support for our range of Keyboards, Mice, and Controllers. Please find the most direct ways to reach us below.

Email Support

For all product questions, order inquiries, or technical assistance, please email our support team. We aim to respond within 24 hours on business days.

[email protected]

Business Address

For official correspondence or returns (please contact support first for a return authorization), you may write to us at:

ThrymCore
47 Helios Way, Suite 200
Austin, TX 78701
United States

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (CST). We are closed on major U.S. holidays.

Please note: We currently do not offer a user center or account portal. All inquiries are handled directly via email. For the fastest service, please include your order number (if applicable) and a clear description of your issue in your message.